We recently celebrated Artists who are experts at delivering memorable moments at Pheasant Run Resort.
Artist of the Quarter
Adam is pictured here with AGM, Rick Remington, who was pleased to present him with this award. Adam does an all-around awesome job. He is the poster boy for calm, cool, and collected at a job that gives you many opportunities to have a meltdown. He handles anything that is thrown at him at the front desk with professionalism and humor. He provides a tremendous amount of support to his line employees, Lindsay (FOM), and Rick (AGM). He can always be counted on to jump in and help where needed and is a true team player. During first quarter Adam was our Assistant Front Desk Manager and has recently been promoted to Food and Beverage Manager.
Artist of the Month (Heart of the House - March)
Patricia Quinn (Director of HR, pictured left) presented Roberto with the award for the Heart of the House Artist of the Month. Roberto is a Grounds Keeper and the main man around the hotel grounds. He keeps an eye on everything outside the hotel; he lets us know if there are any areas that need attention or care. If asked to complete any job it is immediately completed. He is a valuable team member of the grounds team and Pheasant Run Resort! He took charge of cleaning out the back fish pond without missing a beat.
Artist of the Month (Front of House - March)
Janis (pictured left) captured this perfect moment with Donna Rodriguez & Marlene Fisher (Banquet Servers) shortly before the doors opened to 1,200 Easter Brunch guests with the caption "We got this!" Janis is the Artist of the Month - Front of House because she is a reliable and excellent Banquet Bartender. She is personable and professional. She does a great job making new guests feel welcome and a great job remembering previous guests and making them feel like they are coming home.
Thank you to all our Artists who contribute to the larger mission, not just the tasks of their jobs. They truly transform the guest experience and make extraordinary things happen!