Management Mingle

Managers from the entire resort got together for a friendly game of golf to kick off an exciting summer at the resort. In teams of four, they played best ball, longest drive, longest putt, and enjoyed some tacos to end the day. Everyone had a great time learning more about golf and the course while mingling with coworkers from different departments. It was the perfect way to celebrate all of the hard work these managers put in every single day.


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Victory

After Bernice hit the longest putt, the entire team couldn’t have been more excited for her!

Margy Moore (Director of Operations), Bernice Cruz (Administrative Assistant), Bernadette Sellen (Group Sales Manager)

The best part of any outing is the fun one has with friends! Or the tacos, that part is pretty great too! Amy Myhre (Group Sales Manager), Brittany Norris (Catering Manager), France Langan (General Manager), Ting Sayasane (Convention Services Manager).

Brittany had such a great time she lost her head. Brittany Norris (Catering Manager).

The team Rotten Tomatoes rocked the course and took home the win with team captain Chef Tiffany leading them to victory! Eric Yarolimek (Director of Group Sales), Tiffany Tooker (Executive Chef), Sara Blankstyn (Group Sales Manager), and Andres Perez (Front Desk Supervisor).

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Good Times with Good Friends

The pheasant Run family is one that can’t be broken. Because win or lose, it’s all about the team; making memories to last a lifetime.

Bernice Cruz (Administrative Assistant), Andres Perez (Front Desk Supervisor), Brittany Norris (Catering Manager), Bernadette Sellen (Group Sales Manager), Adam Molchanov (Director of Housekeeping), Tiffany Tooker (Executive Chef), Jeremy Genske (Food and Beverage Manager).

Spring Wrap Up at Pheasant Run

As Memorial Day weekend approaches, we turn to thoughts of summer with families lounging by the pool, ordering drinks from the splash bar, and hitting the links! We thought we'd take a moment to slow down and savor some of the highlights from Spring at the Run.

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Earth Day

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A group of us volunteered at our St Charles Park District's Primrose Farm for Earth Day. We spent the afternoon walking the farm countryside picking up trash uncovered from the recently melted snow. It was a beautiful day to pitch in at the farm and gave us a taste of the Farm Life Experience package we offer to our guests. Although they get to do the fun stuff like groom horses and feed chickens!

Pheasant Run In Bloom

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Our grounds team has been working tirelessly to spruce up Pheasant Run after a long, long winter! Spring came slowly to St Charles, but the grounds team is making us look great!

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The blooms are starting to take root overlooking our putting green. 

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We plant red geraniums as a St Charles citywide initiative to win the American in Bloom Contest held in July. Last year St. Charles was named the winning community in our population category!

A Moment of Zen from our Pond

On The Job Training

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As the spring semester comes to an end, so does the On The Job Training for local St Charles East students. During spring semester they pitched in with housekeeping cleaning and folding towels and were a huge help to sales and marketing folding our never-ending pile of brochures and resort guides. This is such a meaningful program for the students, giving them hands on experience in the workforce, and we're honored to be a part of their growth.

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We're ready to welcome summer, how about you? 

Feeding Our Hungry Neighbors

Our Promise Committee set out to connect with a charity in our community and we found the Northern IL Food Bank nearly right in our back yard. 

We quickly were able to create an online donation site to encourage our guests and employees to donate funds to our cause. We created informational pieces on our website to help promote the food bank and provide valuable team building opportunities for our meetings and conventions. Every little bit helps. Did you know that they can provide $8 of food for every $1 donated? That's amazing!

 Excited to get going!  Photo courtesy of Saida Cisneros.

Excited to get going!  Photo courtesy of Saida Cisneros.

We wanted to get out there and get involved ourselves and so we formed a group to volunteer for a shift at the warehouse packing food. When we arrived we were given a brief orientation about the food bank and the good work they do and then we got down to work!

 Patricia Quinn (Director of HR) & Brittany Norris (Catering Sales Manager) help box up 36 pounds of bologna! Photo courtesy of the Northern IL Food Bank.

Patricia Quinn (Director of HR) & Brittany Norris (Catering Sales Manager) help box up 36 pounds of bologna! Photo courtesy of the Northern IL Food Bank.

It's amazing how people from all different parts of the hotel can come together as a team to get the job done, jumping in where needed! We're used to seeing this around Pheasant Run. 

 Dan Murray (Golf/Grounds Superintendent) & Nick Kolb (Chief Engineer) were pros with the boxes! Photo courtesy of the Northern IL Food Bank.

Dan Murray (Golf/Grounds Superintendent) & Nick Kolb (Chief Engineer) were pros with the boxes! Photo courtesy of the Northern IL Food Bank.

The three-hour shift seemed to fly by as we quickly completed three projects for the food bank that day. All in all (with a little help from another organization working alongside us), we packaged 24,042 pounds of food, providing 20,035 meals for hungry neighbors in Northern Illinois!

 Lisa K. Adams (Marketing Manager) & Mathias Dalbera (Director of Revenue) place labels on bologna before boxing it up. Photo courtesy of the Northern IL Food Bank.

Lisa K. Adams (Marketing Manager) & Mathias Dalbera (Director of Revenue) place labels on bologna before boxing it up. Photo courtesy of the Northern IL Food Bank.

All in all, it was three hours well spent! We added our names to the giant name tag ball representing the thousands of previous volunteers who have passed through this warehouse. We encourage you to get out there and do the same!

 Top Left to Right: Lisa K. Adams, Berenice Cruz (Administrative Assistant), Brittany Norris, Saida Cisneros (Director of Housekeeping), Patricia Quinn. Bottom Left to Right: Nick Kolb, Mathias Dalbera, Dan Murray. Photo courtesy of Saida Cisneros.

Top Left to Right: Lisa K. Adams, Berenice Cruz (Administrative Assistant), Brittany Norris, Saida Cisneros (Director of Housekeeping), Patricia Quinn. Bottom Left to Right: Nick Kolb, Mathias Dalbera, Dan Murray. Photo courtesy of Saida Cisneros.

   Photo courtesy of Saida Cisneros.

  Photo courtesy of Saida Cisneros.

Celebrating Artists

We recently celebrated Artists who are experts at delivering memorable moments at Pheasant Run Resort.

Artist of the Quarter

Adam Molchanov

Adam Molchanov & AGM Rick Remington

Adam is pictured here with AGM, Rick Remington, who was pleased to present him with this award. Adam does an all-around awesome job. He is the poster boy for calm, cool, and collected at a job that gives you many opportunities to have a meltdown. He handles anything that is thrown at him at the front desk with professionalism and humor. He provides a tremendous amount of support to his line employees, Lindsay (FOM), and Rick (AGM). He can always be counted on to jump in and help where needed and is a true team player. During first quarter Adam was our Assistant Front Desk Manager and has recently been promoted to Food and Beverage Manager.


Artist of the Month (Heart of the House - March)

Roberto Castillo

Patricia Quinn (Director of HR) & Roberto Castillo

Patricia Quinn (Director of HR, pictured left) presented Roberto with the award for the Heart of the House Artist of the Month.  Roberto is a Grounds Keeper and the main man around the hotel grounds. He keeps an eye on everything outside the hotel; he lets us know if there are any areas that need attention or care. If asked to complete any job it is immediately completed. He is a valuable team member of the grounds team and Pheasant Run Resort! He took charge of cleaning out the back fish pond without missing a beat. 


Artist of the Month (Front of House - March)

Janis Housley

Janis Housley

Janis (pictured left) captured this perfect moment with Donna Rodriguez & Marlene Fisher (Banquet Servers) shortly before the doors opened to 1,200 Easter Brunch guests with the caption "We got this!" Janis is the Artist of the Month - Front of House because she is a reliable and excellent Banquet Bartender. She is personable and professional. She does a great job making new guests feel welcome and a great job remembering previous guests and making them feel like they are coming home. 

Thank you to all our Artists who contribute to the larger mission, not just the tasks of their jobs. They truly transform the guest experience and make extraordinary things happen!